Shipping Policy

Local Standard Delivery (PLEASE CHOOSE J&T ONLY)

Semenanjung Malaysia

• Shipping Fee : Up to RM10 depends on the rate decided by EasyParcel.
• Estimated Delivery Time : 2-5 Working Days

Sabah & Sarawak

• Shipping Fee : Up to RM20 depends on the rate decided by EasyParcel.
• Estimated Delivery Time : 4-7 Working Days

International Delivery (RECOMMENDED VIA ARAMEX)

Indonesia

• Shipping Fee : Up to RM100 depends on the rate decided by EasyParcel.
• Estimated Delivery Time : 7-15 Working Days

Philippines

• Shipping Fee : Up to RM80 depends on the rate decided by EasyParcel.
• Estimated Delivery Time : 7-15 Working Days

Singapore

• Shipping Fee : Up to RM60 depends on the rate decided by EasyParcel.
• Estimated Delivery Time : 7-15 Working Days

Others Europe Country

• Shipping Fee : Up to RM200 depends on the rate decided by EasyParcel.
• Estimated Delivery Time : 7-15 Working Days

Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.

Shipping Address Accuracy
Please ensure all shipping information is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Damages or Lost Parcels
We are not liable for any products damaged or lost during shipping. If your package is lost or arrives damaged, please contact the shipping carrier to file a claim. Keep all packaging materials and the item(s) for the claim process.

Please noted that all orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed slightly. We will notify you if there are any significant delays.